Privacy Policy
Last updated: 17 June 2026
Beotool, a brand of Sustainable Development Group NV, Jolainstraat 44, 8554 Sint-Denijs, Belgium ("Beotool", "we", "us" or "our"), is committed to protecting the personal data of visitors to our website and individuals who contact us in a professional capacity.
This Privacy Policy explains how we collect, use, store and protect personal data in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applicable Belgian privacy legislation.
1. Who We Are (Data Controller)
The data controller responsible for your personal data is:
Beotool / Sustainable Development Group NV
Jolainstraat 44, 8554 Sint-Denijs, Belgium
VAT: [TO BE COMPLETED]
T: +32 56 73 53 25
For questions about this Privacy Policy or your personal data, you may contact us at the address above or via email.
2. What Personal Data We Collect
We collect personal data in the following situations:
2.1 When you use our contact form
• Name and surname
• Email address
• Phone number (optional)
• Company name and country
• The content of your message
2.2 When you contact us directly by email or phone
We process the personal data you share with us voluntarily in the context of your enquiry (name, email address, phone number, company details).
2.3 When you visit our website
We may collect technical data such as your IP address, browser type, device type, pages visited, time spent on pages and referral source. This is done via cookies and analytics tools. Please refer to our Cookie Policy for details.
3. Why We Process Your Data (Legal Bases)
We process personal data on the following legal grounds under Article 6 GDPR:
• Contractual necessity (Art. 6(1)(b)): to respond to your enquiries, prepare quotations and execute our services.
• Legitimate interests (Art. 6(1)(f)): to manage our business relationships, improve our website and communicate relevant information about our products and services.
• Compliance with legal obligations (Art. 6(1)(c)): to meet our legal and regulatory obligations (e.g. accounting, tax).
• Consent (Art. 6(1)(a)): where we explicitly ask for your consent, for example to send you marketing communications.
4. How We Use Your Data
We use your personal data to:
• Respond to your enquiries and requests
• Prepare and send quotations
• Execute and manage our service agreements
• Improve our website and user experience
• Send you relevant updates about our products or services (only where you have consented or we have a legitimate interest and you have not objected)
• Meet legal and regulatory obligations
5. How Long We Keep Your Data
We keep your personal data only for as long as necessary for the purposes set out in this Policy:
• Enquiry / contact form data: 2 years from last contact, unless a business relationship follows
• Customer and contract data: 7 years from the end of the contractual relationship (in line with Belgian accounting law)
• Website analytics data: as set by our analytics provider (see Cookie Policy)
After these periods, data is deleted or anonymised.
6. Who We Share Your Data With
We do not sell or rent your personal data to third parties. We may share data with:
• Group companies within Sustainable Development Group, where necessary to provide our services
• IT service providers and hosting companies (acting as data processors under a data processing agreement)
• Professional advisors (lawyers, accountants) where required
• Competent authorities, where required by law
Where we transfer data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place (e.g. Standard Contractual Clauses).
7. Your Rights Under GDPR
You have the following rights regarding your personal data:
• Right of access: obtain a copy of the personal data we hold about you
• Right to rectification: correct inaccurate or incomplete data
• Right to erasure ("right to be forgotten"): request deletion of your data, subject to legal retention obligations
• Right to restriction of processing: ask us to limit how we use your data
• Right to data portability: receive your data in a structured, machine-readable format
• Right to object: object to processing based on our legitimate interests
• Right to withdraw consent: where processing is based on consent, withdraw it at any time without affecting prior processing
To exercise any of these rights, contact us at info@beotool.com. We will respond within one month. If you believe your rights are not respected, you have the right to lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit — www.gegevensbeschermingsautoriteit.be).
8. Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or disclosure. Access to personal data is restricted to authorised personnel only.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The date of the most recent revision is shown at the top of this page. We encourage you to review this Policy periodically.